Alpha Global Consulting

Jobs

MSP Program Director

  • MSP Program DirectorThe MSP (Managed Service Provider) Program Director is responsible for overseeing and managing the delivery of IT services for enterprise clients, ensuring operational excellence, client satisfaction, and business growth.
  • This role involves strategic planning, vendor management, service delivery optimization, and compliance with contractual obligations.
  • Qualifications
  • Bachelor's or Master's degree in IT, Business, or a related field.
  • 10+ years of experience in IT service management, with at least 5 years in a leadership role.
  • Proven experience managing large-scale MSP operations and IT outsourcing projects.
  • Strong knowledge of ITIL frameworks, cloud computing, and cybersecurity.
  • Excellent leadership, communication, and stakeholder management skills.

Key Responsibilities

  • Develop and execute MSP strategies to enhance service delivery, client retention, and operational efficiency.
  • Lead and manage service teams, ensuring adherence to SLAs and performance KPIs.
  • Build and maintain strong relationships with clients, vendors, and stakeholders.
  • Oversee financials, budgeting, and cost control of managed services programs.
  • Ensure compliance with industry standards, security regulations, and best practices.
  • Identify opportunities for automation and process improvements to enhance service efficiency.
  • Drive business growth through upselling and cross-selling MSP solutions.

IT Accounts Manager

  • We are seeking an IT Accounts Manager to manage client relationships, sales, and service delivery in IT consulting and software development.
  • Qualifications
  • Bachelor’s degree in Business, IT, or related field.
  • 3+ years of experience in IT sales, account management, or client relations.
  • Strong negotiation and communication skills.

Key Responsibilities

  • Develop and maintain relationships with clients and stakeholders.
  • Manage IT accounts, ensuring customer satisfaction and service excellence.
  • Identify new business opportunities and expand existing accounts.
  • Work with project teams to align services with client needs.
  • Track financial performance and prepare reports.

Project Managers

  • We are hiring a Project Manager to oversee IT and software development projects, ensuring timely and successful execution.
  • Qualifications
  • Bachelor’s or Master’s degree in Business, IT, or related field.
  • 5+ years of experience in IT project management.
  • PMP or Agile/Scrum certification preferred.

Key Responsibilities

  • Define project scope, goals, and deliverables.
  • Develop detailed project plans, schedules, and budgets.
  • Manage cross-functional teams and stakeholders.
  • Track project progress, risks, and deliverables.
  • Ensure compliance with regulatory and security standards.

Cloud Solution Architects

  • The Cloud Solution Architect is responsible for designing, developing, and implementing scalable, secure, and cost-effective cloud solutions on AWS, Google Cloud Platform (GCP), or Oracle Cloud.
  • This role involves collaborating with stakeholders to align cloud strategies with business goals, optimizing cloud infrastructure, and ensuring compliance with best practices.
  • Qualifications
  • Bachelor's or Master’s degree in Computer Science, Engineering, or a related field.
  • 5+ years of experience in cloud architecture and solution design.
  • Expertise in AWS, GCP, or Oracle Cloud with relevant certifications.
  • Strong knowledge of cloud security, networking, automation (Terraform, Ansible), and DevOps practices.
  • Excellent problem-solving and communication skills.

Key Responsibilities

  • Design and implement cloud architectures, ensuring scalability, security, and efficiency.
  • Collaborate with business and technical teams to define cloud strategies and solutions.
  • Assess workloads and migrate applications to cloud environments.
  • Optimize cloud costs and performance by leveraging best practices and automation.
  • Ensure security, compliance, and governance for cloud implementations.
  • Stay updated on emerging cloud technologies and trends.
  • Provide guidance and mentorship to development and operations teams.

Data Scientists

  • We are seeking a Data Scientist to drive data-driven decision-making and predictive analytics.
  • The ideal candidate will have expertise in machine learning, statistical modeling, and data visualization.
  • Qualifications
  • Bachelor’s or Master’s degree in Data Science, Statistics, or related field.
  • 3+ years of experience in Python, R, or SQL.
  • Strong background in AI/ML algorithms and cloud computing platforms (AWS, Azure, GCP).

Key Responsibilities

  • Develop machine learning models and predictive analytics solutions.
  • Analyze large datasets to identify patterns, trends, and insights.
  • Work with structured and unstructured data to extract meaningful information.
  • Build and optimize data pipelines for efficient processing.
  • Present findings through dashboards and reports using visualization tools.

SAS Viya Administrators

  • The SAS Viya Administrator is responsible for the installation, configuration, administration, and maintenance of the SAS Viya platform in enterprise environments.
  • This role involves ensuring system stability, security, and performance optimization while supporting end-users and troubleshooting issues related to SAS Viya.
  • Qualifications
  • Bachelor's or Master’s degree in Computer Science, IT, or a related field.
  • 5+ years of experience administering SAS environments, with at least 2 years in SAS Viya administration.
  • Strong understanding of SAS Viya architecture, microservices, and Kubernetes/Docker deployments.
  • Experience with Linux/Unix environments, shell scripting, and cloud platforms (AWS, Azure, or GCP).
  • Knowledge of SAS authentication methods (LDAP, SAML, OAuth) and security configurations.
  • Familiarity with database management and integration with SAS (e.g., PostgreSQL, Oracle, SQL Server).
  • SAS certifications in administration (preferred).
  • Strong troubleshooting, communication, and documentation skills.

Key Responsibilities

  • Install, configure, and maintain the SAS Viya platform, ensuring high availability and performance.
  • Manage system upgrades, patches, and hotfixes to keep the environment up to date.
  • Monitor system performance, troubleshoot issues, and optimize SAS Viya workloads.
  • Manage authentication, authorization, and security settings in compliance with organizational policies.
  • Work closely with data scientists, analysts, and IT teams to support SAS workloads and integrations.
  • Automate administrative tasks using scripting (e.g., Python, Bash) and configuration management tools.
  • Ensure compliance with regulatory standards such as GxP, SOX, or HIPAA when applicable.
  • Document system configurations, procedures, and troubleshooting steps for knowledge sharing.
  • Provide end-user support, training, and best practices for SAS Viya usage.

SAS Grid Administrators

  • We are hiring a SAS Grid Administrator to manage and support SAS Grid environments
  • The ideal candidate will be responsible for system performance, troubleshooting, and ensuring optimal SAS Grid functionality.
  • Qualifications
  • Bachelor’s degree in IT, Computer Science, or related field.
  • 5+ years of experience in SAS administration, including SAS Grid.
  • Strong expertise in Linux/Unix environments and scripting.

Key Responsibilities

  • Install, configure, and maintain SAS Grid infrastructure.
  • Monitor performance and optimize SAS Grid computing resources.
  • Manage user access and security settings in a GxP environment.
  • Troubleshoot system errors, apply patches, and upgrade SAS software.
  • Collaborate with IT teams to ensure data security and compliance.

Java and .NET Programmers

  • We are looking for skilled Java and .NET Programmers to develop, enhance, and maintain enterprise applications.
  • The ideal candidates will have hands-on experience in Java and .NET frameworks.
  • Qualifications
  • Bachelor’s degree in Computer Science or related field.
  • 3+ years of experience in Java (Spring Boot, Hibernate) or .NET (C#, ASP.NET).
  • Strong knowledge of databases (SQL Server, PostgreSQL, or MongoDB).

Key Responsibilities

  • Develop and maintain web and enterprise applications using Java or .NET.
  • Write clean, scalable, and efficient code following best practices.
  • Troubleshoot, debug, and optimize application performance.
  • Collaborate with UI/UX designers and backend developers.
  • Integrate third-party APIs and cloud-based solutions.

SAS Programmers

  • We are seeking an experienced SAS Programmer to support data analysis and reporting needs.
  • The ideal candidate will have expertise in SAS programming, data manipulation, and clinical trial analysis.
  • Qualifications
  • Bachelor’s or Master’s degree in Statistics, Computer Science, or related field.
  • 3+ years of SAS programming experience, preferably in clinical trials or healthcare analytics.
  • Strong knowledge of SDTM, ADaM, and CDISC standards.

Key Responsibilities

  • Develop, validate, and execute SAS programs for data analysis and reporting.
  • Generate tables, listings, and figures (TLFs) for clinical and regulatory submissions.
  • Work with biostatisticians and data management teams to ensure accuracy and consistency of data.
  • Optimize and automate SAS programs for efficiency and performance.
  • Ensure compliance with GxP, CDISC, and regulatory standards.
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